How we will use and manage your feedback and the information that you provide.

East Cheshire NHS Trust and Stockport NHS Foundation Trust would like to understand how some health and care services could be delivered in the future. 

Any information you provide will be added analysed and handled in accordance with GDPR and the Data Protection Act 2018. 

Our surveys also asks respondents to provide their full postcode and demographic profiling data (age, gender, ethnicity etc.). This information is used to ensure the responses are representative of the demographics of the whole local population. The postcode data will also be used to profile and segment those participating in our engagement in comparison with the local population. The postcode is also used to profile by UK Index of Multiple Deprivation (IMD) and the NHS index postcode directory which classifies postcodes by local authority, ward, and CCG area. The data will be available in its entirety to the trusts. You do not have to provide this information to take part in the survey. 

Our surveys ask if you would like to be kept informed about future activities. If you agree, you will be asked to provide your contact details (e.g., name, email address, address and telephone number) which will be used to share information about future activities and provide you with further information on our work. The data will be available in its entirety to the trusts. 

Any reports published using the insights from the survey will not contain any personally identifiable information and only show feedback in an anonymous format. These anonymised results may be shared publicly, for example on NHS public-facing websites or printed and distributed. 

Your involvement is voluntary, and you are free to stop completing surveys at any time. If you are completing a survey online, you can do so by closing the webpage. Only submitted responses will be included in the analysis. You can also refuse to answer questions in a survey, if you wish. All information collected via the survey will be held for a period of five years from the date of survey closure, in line with the Records Management Code of Practice for Health and Social Care 2016, which all NHS organisations work under.